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Card 6

Front

Define costs as an operational objective

Back

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Card 7

Front

Define quality as an operational objective

Back

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Card 8

Front

Define efficiency and flexibility as operational objectives

Back

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Card 9

Front

Define speed of response as an operational objective

Back

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Card 10

Front

Define dependability as an operational objective

Back

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Card 11

Front

Define environmental objectives within operations

Back

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Card 12

Front

Define added value as an operational objective

Back

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Card 13

Front

Internal influences on operational objectives

Back

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Card 14

Front

External influences on operational objectives

Back

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Card 15

Front

Benefits of adding value

Back

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