Project management - project leadership + conflict 0.0 / 5 ? Business ManagementprojectsUniversityAll boards Created by: charlieCreated on: 16-05-17 16:22 4 root causes of conflict . 1 of 30 4 common sources of conflict at each stage . 2 of 30 Functional conflict features . 3 of 30 Dysfunctional conflict features . 4 of 30 Methods of controlling conflict: A-A-C-C-C (reference) Thomas (1975) 5 of 30 5 Impacts of not resolving DYSFUNCTIONAL conflict . 6 of 30 Process of negotiation: 4 stages . 7 of 30 Positional bargaining . 8 of 30 Principled negotiation: 4 principles (reference) Fisher + Ury (1983) 9 of 30 Principled negotiation: 1. separate people from the problem . 10 of 30 Principled negotiation: 2. focus on interests not positions . 11 of 30 Principled negotiation: 3. invent options for mutual gain before reaching agreement . 12 of 30 Principled negotiation: 4. Use objective criteria where possible . 13 of 30 5 point preparation model (documentation in presentation stage of negotiation) . 14 of 30 Ways of negotiation in org: influence as exchange features . 15 of 30 Ways of negotiation in org: influence as exchange influence currencies (reference) Cohen + Bradford (2005) 16 of 30 Ways of negotiation in org: Maslow's hierarchy of needs (reference) Maslow (1943) 17 of 30 Mapping dependencies e.g.: project team + stakeholder perspective . 18 of 30 6 types of management + leadership styles: 1. Autocratic (reference) IPMA: Hodgkinson (2009) 19 of 30 6 types of management + leadership styles: 1. Consultative (reference) IPMA: Hodgkinson (2009) 20 of 30 6 types of management + leadership styles: 1. Persuasive (reference) IPMA: Hodgkinson (2009) 21 of 30 6 types of management + leadership styles: 1. Democratic (reference) IPMA: Hodgkinson (2009) 22 of 30 6 types of management + leadership styles: 1. Laissez-faire (reference) IPMA: Hodgkinson (2009) 23 of 30 6 types of management + leadership styles: 1. MBWA (reference) IPMA: Hodgkinson (2009) 24 of 30 5 phases of any successful project team (reference) Tuckman (1975): Forming - Storming - Norming - Performing - Adjourning 25 of 30 5 phases of any successful project team + conflict: 1. Forming (reference) Tuckman (1975) 26 of 30 5 phases of any successful project team + conflict: 2. Storming (reference) Tuckman (1975) 27 of 30 5 phases of any successful project team + conflict: 3. Norming (reference) Tuckman (1975) 28 of 30 5 phases of any successful project team + conflict: 4. Performing (reference) Tuckman (1975) 29 of 30 5 phases of any successful project team + conflict: 5. Adjourning (reference) Tuckman (1975) 30 of 30
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