Specific, measurable targets that help managers acheive a business's aims
2 of 32
Recruitmnet
The process of finding and appointing new employees
3 of 32
Motivation
Examines the facotors that influence people to behave in certain ways
4 of 32
Structure
The way in which the business activities are grouped or arranged.
5 of 32
Functional Areas
Distinct operating areas within the business such as marketing, finance, HR and sales
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Managers
Plan and co-ordinate activties within a business
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Supervisors and Team Leaders
Take day-to-day responsiblity for employees within their work area, ensuring they work effectively and dealing with problems as they arise
8 of 32
Support Staff and Other Employees
Responsiblities defined in their role. They provide functional support to the business and essential specialist services to enable the business works effectively/.
9 of 32
Selection
The process of chosing the best staff from those that apply.
10 of 32
Job Description
A document that provides a detailed list of the roles and responsiblities involved with the job
11 of 32
Person Specification
Identifies the attributions required in the person to fill a job.
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Curriculum Vitae
A document outlining a persons educational and professional history, often submitted with a job application.
13 of 32
Interviewing
Conversing with and questioning of an individual for different reasons such as an interview.
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Short Listing
Involves compiling a list of suitable candidates applicants for a job, from which a successful candidate is selected.
15 of 32
Training
The process of imparting new skills
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Development
The process of consolidating new skills and building them to greater levels.
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On-The-Job Training
Takes place in a normal working environment.
18 of 32
Off-The-Job Training
Takes place away from the normal working environment.
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Induction Training
Given to new employees
20 of 32
Motivation
The desire, interest or drive to want to work.
21 of 32
Staff Retention
Measures a businesses ability to retain staff
22 of 32
Delegation
Involves giving authority to lower levels of of management so they have the power to use the business's resources to produce and deliver goods and services.
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Pollution
Contamination of the environment
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Recycling
The process of reusing or reclaiming products
25 of 32
Global Warming
The widely accepted theory that the greenhouse gas effect causing an increase in average temperature worldwide
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Ethical Codes
The moral principles values held by a buysiness through its culture, behaviour and codes of practice
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Stakeholders
People or groups having an intrest in the operations of a business
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Pressure Groups
Seek to influence others s in order to promote their ideas or adgends.
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Consumer Protection Laws
Safeguarding cosumers from unfair business practices
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Competition Laws
Designed to ensure fair competition between businesses and that firms act in the best intrest of customers
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Employment Protection Laws
Legal safeguards to prevent employees being harmed or mistreated in some way at work
32 of 32
Other cards in this set
Card 2
Front
Specific, measurable targets that help managers acheive a business's aims
Back
Objectives
Card 3
Front
The process of finding and appointing new employees
Back
Card 4
Front
Examines the facotors that influence people to behave in certain ways
Back
Card 5
Front
The way in which the business activities are grouped or arranged.
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