Conciliation

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  • Created by: beckadru
  • Created on: 08-12-16 13:58

1. When should you use conciliation?

  • If your opponent is not part of a trade association
  • If you have more than just a consumer complaint
  • If you have a consumer complaint
  • If you are not prepared to take the matter to court
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2. Concilitation is...?

  • Free
  • Free and informal
  • Informal
  • Expensive and informal

3. What do the trade associations mainly help with?

  • Arbitration
  • Disputes and compromisation
  • Disputes and court action
  • Finance

4. Which of these does conciliation not result in?

  • A court
  • A legally binding decision
  • Trade associations helping the case
  • Arbitration

5. Who does conciliation allow to settle their differences themselves?

  • The staff
  • The trade associations
  • The parties
  • No one
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