Chapter 17 key terms 0.0 / 5 ? Business Studiesn/aIGCSENone Created by: a f.vCreated on: 04-09-14 18:37 Communication The sending and receiving of messages. 1 of 6 Communication barriers Things that get in the way of communication. 2 of 6 Communication channels Routes along which information might travel in a business. 3 of 6 Communication media The different methods by which information can be sent 4 of 6 Formal communication The use of recognised channels when communicating. 5 of 6 Informal Communication The use of non-approved channels when communicating. 6 of 6
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