A2 - Business - Understanding operational objectives 0.0 / 5 ? Business StudiesOperations managementA2/A-levelAQA Created by: jkavCreated on: 18-12-15 19:55 Operational objectives Targets set in relation to the production process or provision of a service within a given financial year. 1 of 6 Quality, cost and volume targets Operational objectives which set a minimum acceptable standard of provision measured by cost, quality or volume. 2 of 6 Innovation The launch of a new product or process, an invention, onto the market for commercial gain. 3 of 6 Efficiency targets Operational objectives which set a minimum acceptable standard of provision in relation to efficiency. 4 of 6 Environmental targets Operational objectives which set a minimum acceptable standard of provision in relation to the environment. 5 of 6 Benchmarking A management tool which aims to increase performance by identifying, investigating and adopting aspects of best practice from other firms. 6 of 6
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