1.1 meeting customer needs

Down

• 1. what is the larger, more general market called (4, 6)
• 3. which type of market is less likely to gain EOS and can charge a premium price (5, 6)
• 4. what type of research is also known as desk research (9)
• 6. what data is based on opinions and cannot usually be put into statistics (11)
• 7. what is the name of the type of market that is always changing and is usually saturated (7, 6)
• 8. what is it called when a business focuses on the needs of the customer (6, 11)