Hospitality Revision Poster

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Key Definitions - Commercial: Makes profit Non-Commercial: Does not make profit Residential: There is accommodation at the establishment Non-Residential:There isn't accommodation at the establishment Hospitality: Looking after customers well Customers: People who book and recieve the service Service: To provide someting for a customer (can be charged or free) Business: Buying and selling things to make profit Accommodation: A room or building where people

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