Business AS Level

3.6.4 Making human resource decisions: improving motivation and engagement

The benefits of motivated and engaged employees:

• efficient
• low turnover/high retention
• don't need as many incentives

Taylors motivational theory: Theory of scientific management

• believes workers are mainly motivated by pay
• wont naturally work hard, need supervision
• good for autocratic leadership
• piece-rate pay will ensure they are motivated

Maslows motivational theory: Maslows Hierarchy of Needs

• Workers motivated by having each level of need met in order as they move up the…