Information Systems: Week 8

ERP: The Sales Order Process

• Pre-sales Activities
• Sales order entry
• Check availability
• Pick materials
• Pack materials
• Post goods issue
• Invoice customer
• Receipt customer payment

Enterprise ERP: Features

Finance and Accounting:

• Cash hand
• Accounts receivable

Human Resources

• Hours worked
• Labour cost

Manufacturing and Production

• Materials 
• Production schedules
• Shipment dates

Sales and Marketing

• Orders
• Sales forecasts

Costs and Benefits of Information Systems

Costs: Hardware, Networking + Software

Tangible Benefits (Cost Savings)

• Increased productivity
• Lower operational costs
• Reduced workforce 
• Lower computer expenses

Intangible Benefits

• Improved asset utilisation
• Improved resource control
• Improved organisational planning
• Increased organisational flexibility
• More timely info
• More info
• Increased organisational learning

Benefits Part 1: POS Data Management

• Helps retailers better understand + fulfill consumer needs.
• Feeds info e.g. events + promotions, prices + margins + analytical reason codes returns system each company's regional offices + the centrally global headquarters.

Product Lifecycle Management

• Helps reduce cost + increase speed new product development + introduction processes.
• Draws integrated business intelligence capabillities align product design market analysis + customer demand.

Benefits Part 2: Controlling/Business Intelligence

• Better visibility vast amounts info suppliers, customers + products throughout global business.

Warehouse Management

• Supporting processes e.g. warehouse management insight into product orders + availability.
• Company able achieve adaptive supply chain operations.