Late 20th century- big shift from blue collar to white collar.
This shift was rapid, aided by computerisation and automation and developed alongside new service industries;
Travel, leisure, health, education.
All of which required increasingly better qualified staff.
The jobs market is dynamic and evolving.
Introduction of new technologies leads to changes to work patterns, shifts in demand for different types of goods and services, all impact on the recruitment market.
Recruiters must continually adapt to the changing business environment.
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