Globalisation Case Studies
- Created by: etaylor2016
- Created on: 02-05-16 12:04
Call Centres - India
General Facts & Figures:
· The development of call centres abroad has happened relatively quickly in the last 10 years
· Companies such as BA, BT, Barclays, Lloyds, TSB and HSBC, Virgin Media have all moved their call centres to India
Location:
· Northern hemisphere in the continent of Asia
· Bangalore is a rapidly growing city as a result of constant rural-urban migration
Why do Companies Move Call Centres to India?
Why move?
· Wages in Britain increased due to the minimum wage - this meant companies would have large wage bills
· Large business tax bills plus additional costs due to high rents for buildings
· Improvements in technology meanphone and internet connection is more reliable globally so it is just as easy for people to phone a faraway country as it is to phone people in their own country
· Large numbers of Indians are fluent in English so there is not an issue with language barriers
· Bangalore has a technology park within which subsidies are provided for purchasing firms
Advantages of Call Centres
Advantages
· About 10 % of the population (some 100 million people) speak English fluently
· Of the 787 million living in towns about 80% are literate and 18% of these are graduates
· Operating costs are between 10% and 60% lower than the UK
· Salaries are lower e.g. £1200 compared to £12,000 per year
· Low staff turnover
- Work 9 hour shifts
Disadvantages of Call Centres
Disadvantages
· Different time zones means that workers keep unsociable hours which impacts family life
· Workers have very long hours and poorer pay than people working in the UK call centres
· Some companies are starting to bring call centres back to the UK due to customer demands
· Wages and social benefits such as housing are often far inferior than those promised to workers
- Poor working conditions and laxer health and safety regulations
TNC Nike and China
General Facts & Figures:
· In the last 30 years China has gone from mainly agricultural to manufacturing
· Nike is a TNC with manufacturing locations in China
· China is the 3rdlargest economy in the world
· Lots of TNCs have factories in China e.g. Nike, Hewlett Packard, Disney
· The amount of products manufactured in China has rapidly increased e.g. 400 colour TVs were made in China and in 2004 75 million were manufactured
· Manufactures products such as clothes, computers and toys
Reasons why China has grown
Reasons why it has grown:
· No minimum wage so this makes labour cheaper as in the UK the minimum wage is £990 per month
· Law says workers are only allowed to work 40 hours per week although this is not always enforced and often workers will work much longer hours
· It has many Special Economic Zones (SEZs) they offer tax incentives to foreign businesses some pay no tax for 2 years then a reduced rate from then on
· Health and safety laws are not heavily enforced
- There is only one trade union in China; All-China Federation of Trade Unions which is required by law to return people back to work as quickly as possible
Advantages of China Growing
Advantages
· Chinese workers have regular incomes especially women/ young girls
· Government gains tax from the workers formal wages
· Young girls are provided with food and board
· Company has an obligation to ensure there are no relationships between workers and no pregnancies this helps China with its long term population policy
- Increase profit margins for TNCs
Disadvantages of China Growing
Disadvantages
· Long working hours often not having a long enough break and without overtime pay
· Poor food and accommodation provided by the company
· Lax health and safety rules means that some workers could suffer from loss of hearing
· Very poor pay for hours worked
- It is illegal to join trade unions other than the All-China Federation of Trade Unions (ACFTU) so workers have very little rights
Key Words
Key Words for this case study:
· Special Economic Zones (SEZs) – a geographical region that is designed to export goods and provide employment
· Trade Unions – an organised association of workers in trade who are formed to protect and further workers’ rights and interests
- Manufacture – make something on a large scale using machinery
Sustainable Renewable Energy - Spanish Wind Power
General Facts & Figures:
- Wind power has the potential to provide up to 20 times the world’s energy requirements.
- The price of wind turbines has fallen over 80% since 1980.
Benefits of location:
- Very strong winds
- Remote rural location so large areas of land
- Low population density reduces social impact.
Advantages of Spanish Wind Power
· Little impact on the local ecosystem
· No greenhouse gases emitted therefore no contribution to global warming
· Creates jobs in both manufacturing and maintenance
· Produces more energy in winter months when needed
· Cheap energy – lasts 25 years
· Low operational costs
· Domestic investment in personal turbines allows the meeting of demand.
Disadvantages of Spanish Wind Power
Disadvantages
· It takes 30 wind farms to generate the same electricity as 1 coal fired station
· Energy created in stormy conditions cannot be stored and goes into the national grid
· Large areas of land needed
· Migrating birds can be killed
· 30m high structures ruin the view
· Noisy
· Expensive to build and heavy upfront investment
· Small A roads were closed as the large structures blocked the roads
· Interferes with TV signals
· To catch the wind the turbines have to be high up so very visible
Cash Crop Farming - Kenya
General Facts & Figures
· Population increases from 50,000 to 250,000 around Lake Naivasha
· Popular cash crops include flowers and coffee
· Kenya has a distinct rainy season
Location
Kenya is located in East Africa. It has an Indian Ocean coastline to the east and a large plateau at its western extremity. To the west, it is bordered by Uganda, to the south by Tanzania and to the north by Ethiopia.
Social Impacts
Positive
· People are able to gain a regular wage from cash crops
· Demand from foreign countries is constant and not limited to the growing season
Negative
· Drinking water contaminated with chemicals causing health issues
· Water levels are falling
· Population has increased around Lake Naivasha, increasing pressure for homes and services
· Land was previously used for subsistence farming - loss of traditional farming methods
Environmental Impacts of Cash Crop Farming
Negative
· Water supplies are affected by fertilisers causing issues with plant life and water ecosystems
· Due to water use and irrigation in some places the River Ngiro runs dry in places impacting on ecosystems
- Poor quality land (marginal ) is used for farming – this can lead to serious soil erosion
Economic Impacts of Cash Crop Farming
Positive
· Additional income for people as they are able to buy the resources needed e.g. food rather than reliant on subsistent agriculture
· Government is able earn tax from people with more formal wages from cash crops - 219000 people worked in tourist industry
Negative
· Money goes back out of the country as leakage
· In order to increase yields chemicals are needed to produce yields which are expensive
· Farmers are reliant upon foreign countries and as such global economic slumps can have a local effect
Key Words for Cash Crop Farming
Key Words for this case study:
· Subsistence farming - Farming to supply food for their own consumption
· Cash crop - farming a crop which they sell for cash to make a profit
· Leakage – money escaping the country
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