Motivation

Created by: Holly Thurston
Created on: 07-05-13 09:36


	Motivation
	Advantages Increased productivity Higher quality - higher customer satisfaction Lower labour turnover Lower recruitment and selection costs Better communication and teamwork with each other. Better customer service	Disadvantages Motivational rewards may become expected, so when employees achieve them it does not motivate them, and if they don't acheieve them it can be de-motivating May be de-motivating for other employees if they are not motivated as much as other employees. Financial motivation such as piece rate quality may suffer as they are trying to rush. Non-financial motivation such as job rotation lacks specialisation and is time-consuming to change between roles.
	Evaluation What is motivation? Motivation is to do with having the desire/will to complete a task to the best of your ability. It can be influenced by rewards (the carrot) or threat and punishment or discipline (the stick). However, true motivation comes from within.

Motivation

Advantages

Increased productivity
Higher quality - higher customer satisfaction
Lower labour turnover
Lower recruitment and selection costs
Better communication and teamwork with each other.
Better customer service

Disadvantages

Motivational rewards may become expected, so when employees achieve them it does not motivate them, and if they don't acheieve them it can be de-motivating
May be de-motivating for other employees if they are not motivated as much as other employees.
Financial motivation such as piece rate quality may suffer as they are trying to rush.
Non-financial motivation such as job rotation lacks specialisation and is time-consuming to change between roles.

Evaluation

What is motivation?
Motivation is to do with having the desire/will to complete a task to the best of your ability. It can be influenced by rewards (the carrot) or threat and punishment or discipline (the stick). However, true motivation comes from within.

Comments

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